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Legal Notice OSubmarino Gourmet


Except for a special agreement established in writing, sending the order made by the client implies his agreement with these general conditions of sale. No specification made by the client on the purchase conditions, letters, acknowledgments of receipt or other documents will differ from those of OSUBMARINO ALTA CONSERVA, SL if it has not been expressly accepted by this company previously. The information in the catalogs and price lists is for information only. OSUBMARINO ALTA CONSERVA, SL may modify them at any time, without prior notice, depending on the evolution of economic conditions, in order to promptly inform the customer of such changes.


All requests may be fomulated by written or phonecall. The order confirmation will be sent to the headquarters of OSUBMARINO ALTA CONSERVA, SL in writing. Any stipulation that repeals or completes these general conditions of sale will be considered accepted by the client if there is no written reply from the client.


The prices invoiced to the customer for the products will be increased with the current taxes. However, all the prices of the products that appear on the website already include VAT. Individual orders and products that are not included in the rate will be invoiced according to the price stipulated in the commercial proposal, also increased in the appropriate taxes.


With the exception of a possible particular agreement, the products of the rate will be served within 24-48 hours. In the orders of several articles a single shipment will be made that will correspond to the article whose delivery time is longer.

The delivery is considered completed from the moment the product is made available to the customer by the carrier and the recipient signs the delivery receipt. It is the responsibility of the recipient to verify the products upon receipt of them and expose all the qualifications and claims that may be justified. If the products served do not comply in nature or in quantity with those specified in the delivery note, the customer must make their claim within seven (7) days of delivery.

Deliveries will be made with expenses borne by the customer, provided that there are no circumstances involving free shipping.

Transportation throughout the Peninsula will be free on orders over € 130 (VAT included). If the order does not exceed € 130, the transport cost will be € 9.50 including VAT. For deliveries in the Balearic Islands, the cost of transport will be € 20 including VAT on orders over € 130, and € 29.50 including VAT if it does not exceed € 130.


Payment conditions

Unless specifically stipulated, the products are paid by online bank transfer, credit card or Paypal.

The payment terms cannot be delayed under any circumstances. The client will not be able to retain any amount on the amount due in the foreseen terms.

The sale, transfer, bail or contribution in society by the client, all or part of his business or its materials, as well as non-payment, authorize OSUBMARINO ALTA CONSERVA, SL without prejudice to other rights and actions. , to suspend all deliveries until full payment is completed. The sums due will be demandable immediately.


Resolution clause

These general conditions are ruled by the Spanish Law.

The total or partial non-fulfillment by the client of any of its obligations, the failure to meet any payment due, a delay in payment and, in particular, the knowledge of their protest or a bond on all or part of their business, could imply, at the discretion of OSUBMARINO ALTA CONSERVA, SL on the one hand, the expiration of the term and, therefore, the immediate enforceability of the pending amounts, as well as the interruption of all deliveries and, on the other hand, the termination of all contracts in progress.

The resolution of the contracts will be produced by right and without judicial formalities within a period of seven (7) days from the sending to the client of the request for payment, by registered letter with acknowledgment of receipt, stating the intention to use this clause.

Fresh or frozen products sold through the online store are not subject to the right of withdrawal by the final consumer as stated in Art: 103 section D, of the General Law for the defense of consumers and users . Non-perishable products sold in the store are subject to the right of withdrawal. This right will be executed by contacting the company by phone or email in order to give detailed instructions for the correct return and completing this withdrawal model that will be attached via email. The return of the product will have to take place within 14 days from the date on which the withdrawal is communicated, and in its original condition, the customer being responsible for the shipment.

Force Majeure

The parties will not incur liability for any fault due to force majeure. Compliance with the obligation will be delayed until the cessation of the case of force majeure. If the force majeure continues beyond two (2) months, the contract can be terminated at the request of one of the two parties, without any type of compensation.


Our entity is adhered to Confianza Online (Non-profit Association), registered in the National Registry of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle Castelló 24, Esc 1 2 ° izq., 28001 Madrid ( Spain), telephone (+34) 91 309 13 47 and fax (+34) 91 402 83 39 (

These general conditions are ruled by the Spanish Law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as a member entity and under the terms of the Code of Ethics , users may turn to Confianza Online for the alternative resolution of eventual controversies ( https : // ). If these refer to electronic transactions with consumers, or to data protection when they are related to this area, the claims will be resolved by the Online Trust Mediation Committee, accredited for the alternative resolution of consumer disputes. If the claims are about digital advertising, or about data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury.

We also remind you that you can access the European Union's online dispute resolution platform by following this link:

Access and use conditions

At OSUBMARINO ALTA CONSERVA, SL (with registered office at Plaza San Jose No. 6, A Lama Pontevedra, and NIF B-94151560), we have adopted all the necessary measures to guarantee maximum security and confidentiality in the treatment of your personal data. personal.

To browse WWW.OSUBMARINO.COM (domain owned by OSUBMARINO ALTA CONSERVA, SL ) you do not need to supply any personal data. You can therefore make a completely anonymous visit. Only at the time of making a purchase will we request your email address and your billing and shipping information.

WWW.OSUBMARINO.COM uses cookies to maintain all the operations of electronic commerce during your visit. The information stored in these cookies does not refer to any personal data and is destroyed once the visit is complete.

The data collected at the time of purchase is incorporated into our database and is used exclusively to personalize your subsequent visits to WWW.OSUBMARINO.COM and to be able to invoice and send the products you have requested, as well as to send information about offers and services that may be of interest to you. In no case will such data be transferred to third-party companies outside WWW.OSUBMARINO.COM .

In compliance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data (LOPD), any customer or user of WWW.OSUBMARINO.COM may at any time exercise the rights of access, rectification, cancellation and opposition, simply by sending an email to, or by going to the postal address of WWW.OSUBMARINO.COM , at Plaza San Jose No. 6, A Lama Pontevedra.

OSUBMARINO ALTA CONSERVA, SL makes its best efforts to ensure that the information that appears on this website is correct and up-to-date.

OSUBMARINO ALTA CONSERVA, SL cannot control the use that the user gives to the information, and therefore will not be responsible for any type of damage, whether direct or indirect, that may arise from having connection with the use of said information . In no case will the rights that as a consumer may legally correspond to the client of OSUBMARINO ALTA CONSERVA, SL be affected.

OSUBMARINO ALTA CONSERVA, SL . You cannot review and have not reviewed all the web pages linked to it, so you are not responsible for their content. The risks derived from consulting such linked web pages correspond exclusively to users, who must be governed by the terms and conditions of use of the consulted web pages.

The risks derived from consulting such linked web pages correspond exclusively to users, who must abide by the terms and conditions of use of the consulted web pages.


Any content or information directed to this website by any means will be considered non-confidential and public in nature, so it may be disseminated, archived or used by OSUBMARINO ALTA CONSERVA, SL for any purpose, including the development, manufacture and marketing of its products.

Do not direct to this website or from it any type of content or information that is illegal, intimidating, defamatory, slanderous, libelous, obscene, scandalous, provocative, pornographic, irreverent or any other that could give rise to civil or criminal liability in the territory to which this website refers.


The brands and logos that appear on this website are trademarks of OSUBMARINO ALTA CONSERVA, SL and third parties, both registered and unregistered, and cannot be used in any type of advertisement or other advertising material, related to the distribution of any information or content extracted from this website without the prior written consent of the brand owner.

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